OpenSTAManager is an integrated software for managing technical assistance. It monitors every phase of your work, facilitating simple and effective control of inventory and electronic invoicing.
Interactive dashboard: your control center
The interactive dashboard is the reference point for managing your assistance. This feature provides you with a clear and immediate overview of business activities.
With the dashboard, you can keep track of intervention requests, manage contract installments, and monitor deadlines easily and quickly. Thanks to customizable graphs and widgets, you can adapt the display of information according to your needs.
Furthermore, you can filter data for more precise planning, with real-time updates on interventions carried out by technicians, allowing you to make quick and informed decisions, thus improving the efficiency of your work and customer satisfaction.
360° management: clients and suppliers at your fingertips
The records module offers a complete and versatile management of records, allowing you to associate different types.
For each record, it is possible to register multiple contacts, add additional locations beyond the legal one, and view sent emails and scheduled activities.
Furthermore, the module provides detailed statistics on completed interventions, quotes and contracts processed, as well as invoices issued, facilitating an in-depth analysis of business performance.
Assistance planning: organize and optimize your work
Simplify the management of your activities with our system designed to optimize workflow and ensure timely and professional service.
Assign technicians and customized rates: you can assign one or more technicians to each intervention, specifying the hourly rate, cost per kilometer, and call-out fee.
Management of items and additional expenses: during the intervention, you have the option to add items taken from the warehouse or to record generic additional expenses. This allows you to keep track of all costs associated with the intervention accurately and in detail, with a summary report always at your fingertips.
Simplified invoicing: total control over sales and purchases
INPS recovery and withholding taxes: manage INPS recovery, withholding taxes, and revenue stamps easily and accurately, with a system specifically designed for professionals. You will no longer have to worry about complex calculations or errors, as our software takes care of everything.
Automatic deadlines: select the type of payment, and the system will automatically generate the deadline in your schedule. Additionally, you can close the invoice by creating entries in the ledger through a semi-automatically generated journal entry, making the transaction recording process simple and fast.
Client contracts: build loyalty and manage your relationships
Define the contract details: specify the validity dates, renewal options (with automatic reminders), and associated costs, such as hourly rates, mileage expenses, and call-out fees.
Plan your assistance: schedule interventions during the contract validity period or establish monthly service orders for periodic operations, such as equipment checks. This way, you can ensure timely and high-quality service for your clients.
Monitor the summary: link each intervention to the relevant contract to view the summary of hours worked. This feature allows you to account for any extra hours used or hours saved, facilitating resource management and improving transparency in client relationships.
Item and DDT management: organization and traceability
Simplify inventory management with our intuitive system, which allows you to monitor items and transport documents (DDT) accurately and always up to date.
You can manage stock items, keeping track of inventory levels and facilitating the loading and unloading of quantities through invoices or DDT, or manually. Additionally, the system offers the ability to manage customized price lists for clients, applying specific discounts for customer groups.
Managing purchase and sales DDT is equally simple, allowing you to keep track of every movement of goods. Finally, you can manage the vehicles used by technicians, showing each technician only the items loaded in their vehicle, thus optimizing operational efficiency.
Plant management: complete control of your resources
Manage plants centrally, keeping track of all the necessary information to ensure optimal maintenance and assistance.
This module allows you to create and register plants such as cars, computers, cranes, printers, and more, associating them with your clients.
This way, you can keep track of all interventions performed on each plant, facilitating a more efficient and organized maintenance management. With this feature, you can improve the quality of the service offered and optimize the available resources.