Integration with 3CX

PBX

gestionale assistenza tecnica

gestionale assistenza tecnica
gestionale assistenza tecnica
gestionale assistenza tecnica


The 3CX PBX system is dedicated to managing the integration operations of OpenSTAManager with the 3CX PBX system.

Version:
Compatibility:

How it works


The 3CX PBX system is dedicated to managing the integration operations of OpenSTAManager with the 3CX PBX system. Upon receiving a call, the module allows for the display of a summary card of the customer containing a wide range of useful information, including payment deadlines, recent activities, active contracts, ongoing quotes, etc.

It is also possible to consult all calls made and received directly from the management system with details such as duration, whether there was a response or not, and any conversation notes.

Renewable annually✔️
Initial support for installation and configuration✔️
Annual assistance✔️
Updates✔️
⚠️ In order to provide accurate and timely assistance, access to the management system and its related space via VPN will be necessarily required, otherwise it will not be possible to provide the requested assistance.